teamLab Tickets

The Toyosu store prints the adult fare under each date on its own calendar, which makes it the one place in Tokyo where dynamic museum pricing is fully visible. Reading it in Q3 2026 produced a clean upward staircase into the autumn, then a step back down at the end of November. The Azabudai venue does not publish its calendar as a grid; it states a dynamic range for adult and disability tickets of ¥3,600 to ¥5,600 in a footnote to its summer student pass, which is the only published upper bound either venue gives.

What this means for a booking

The published floor of $23.30 (¥3,600) did not appear on a single date in the three months we read at the Toyosu venue, which is worth knowing before you budget from it. The peak band, running from late September through the middle of November, is the autumn travel season, and the fare drops by $3.90 (¥600) the moment it ends. If your dates are movable at all, moving them by a week at the right point of the calendar saves more than any promotion on this page.

The one fixed price

Only the adult and disability tickets move. The teenage rate at $18.14 (¥2,800), the child rate at $9.72 (¥1,500) and the priority pass at $77.80 (¥12,000) are flat at both venues, which is why a family of four sees a much smaller swing than two adults do. Toyosu's December slots go on sale in late September, and the venue says so on the calendar itself.

Both calendars are public: the Toyosu store prints a fare under every date, and the Azabudai ticket page publishes its range in a footnote.

At the Toyosu venue the failure is absolute: nothing is sold on site, there are no machines at the entrance, and a sold-out slot has no counter to appeal to. At the Azabudai venue there is a fallback, but a thin one: same-day tickets go through the official ticket website if the date has not gone, and can also be bought on site at a different, higher price, while stock lasts. Neither venue holds anything back for walk-ups.

The pattern, as far as it can be read

This is our reading rather than an official figure, because neither venue publishes sales data. Weekend and public-holiday afternoons go first at both. At Toyosu the calendar tends to reprice upward before it sells out, so a date that looks expensive is often a date that is nearly full.

Evenings hold longer than afternoons at both venues, and the first slot of the morning is nearly always available and is also the best hour to be inside either building.

If your date is gone

Three routes, in the order we would try them. Check the platform cards, which hold their own allocation: the entry card sometimes shows availability the official calendar does not. Take the priority pass, which at $77.80 (¥12,000) is expensive but has no slot to hit and no sell-out to run into.

Or switch venues, since the two rarely fill on the same night, and use this page's comparison table to decide whether the swap costs you anything you care about.

Neither venue sells a ticket that admits you to the other, and neither official site lists a joint pass in any form. They are separate operations with separate ticket stores, separate opening hours and separate closed days, and the only thing they share is the collective that made the work. Anyone selling you a combined teamLab ticket is bundling two entries, not selling a product either venue publishes.

The bundle that exists

The Skytree operator's own Enjoy Pack lists a teamLab Planets plan among its options, which pairs the tower's observation deck with entry to the Toyosu museum. Two conditions apply and both are strict: the pack goes on sale one month ahead rather than two, it cannot be bought on the day, and the teamLab plan is explicitly listed among the non-refundable ones, with no refund if you skip one of the included facilities. The mechanics of the pack are covered on the Skytree ticket page.

Doing both in one day

It is possible and we would not. Toyosu is on the bay and Azabudai is in Minato City, forty minutes apart on a good run, and each visit runs 90 minutes to two hours with a fixed entry window at each end. Two dark, immersive museums in one day also blunt each other: the second one arrives to a tired pair of eyes.

If you are determined, take the 08:00 slot in Toyosu and an evening slot in Azabudai, and put Toyosu Market or Odaiba between them.

Neither venue refunds a ticket. What both allow, and only on tickets bought from their own official stores, is a change of date and time, up to three times, no later than two hours before the booked slot. A ticket bought through a reseller, a convenience store or a travel agency has to go back to that seller under that seller's terms, which in the case of the entry cards on this page means non-refundable.

The resale trap, in the venues' own words

Both publish the same rule in almost the same language: resale of tickets is prohibited, visitors cannot enter with a ticket bought through resale, and the museum accepts no responsibility if that happens. Sold-out dates generate exactly the market this rule exists to kill, and a QR code bought from a stranger for a sold-out Saturday is a QR code that will be refused at the gate, with nobody to complain to. If your date is gone, take a different date or a different venue.

The other conditions that void a change

A date change is refused if the ticket has already been changed three times, if you are trying to switch ticket type, if the new date is sold out, if you want to split a multi-ticket order across dates, or if the new date is not yet on sale. Tickets bought with a coupon and tickets not fully claimed after being distributed cannot be changed at all.

Both venues charge a flat $18.14 (¥2,800) for teenagers, $9.72 (¥1,500) for children of four to twelve and nothing for under-threes, and both may ask for a student ID at the gate on a discounted teenage ticket. Neither publishes a senior rate. The Azabudai venue also runs a summer student pass, at $19.44 (¥3,000) for college and vocational students and $12.96 (¥2,000) for middle and high school students, valid only for visits between 18 July and 18 September; outside that window the ordinary adult or teenage fare applies.

The disability rule, and the difference

Both venues sell a discounted ticket from $11.66 (¥1,800) to a certificate holder and one companion. The Azabudai venue accepts a certificate issued by any country and will take the Mirailo ID app in place of a physical document, which is unusually open by Tokyo standards. The Toyosu venue publishes the discount and the price but does not publish the same country rule, so a visitor holding a foreign certificate should expect the Azabudai venue to be the reliable one.

For comparison, the Skytree restricts its equivalent discount to certificates issued in Japan.

Groups, guides and everyone else who thinks they are exempt

The Azabudai venue states that curators, guides, escorts and group attendants must buy a ticket regardless of their credentials, which is the sort of rule that only appears in writing after somebody argued about it. Group admission at both venues goes through a separate desk rather than the public store.

The Toyosu store is run through DMM and takes credit cards from Visa, Mastercard, JCB, American Express and Diners, plus PayPay and UnionPay for guest checkout; instalments are refused and one-off payments only are accepted. The Azabudai store sells through the museum's own ticket site and, the venue says, through one authorised reseller. In both cases you buy a date and a time, not an open ticket.

• At the Toyosu venue the QR link arrives by email two days before your visit, and the code itself only becomes visible after midnight on the day of admission
• Print the ticket or show it on a phone, both are accepted; screenshot it before you set off in case the station has no signal
• Arrive within the first thirty minutes of your slot, which is the window the resellers state, and expect a line even with a timed ticket at a busy hour
• There is no re-entry at either venue once you have passed the exit
• There is no time limit inside either venue after admission, though staff may move people on in a congested room

What the booking voucher is not

On the bundled products in particular, the platform booking confirmation is not what gets you in: the venue's own e-ticket is emailed separately and is the document the gate scans. Anyone arriving with only the reseller voucher on a sold-out evening is arguing from a weak position. Check that the venue e-ticket has actually arrived a day or two before you go, and chase the seller rather than the museum if it has not.

• Free lockers at both venues, and free rental shorts, wrap skirts, towels and shoes at the Toyosu one
• No time limit inside either venue once you are through the gate, though staff will move people on in a congested room
• No re-entry at either venue once you pass the exit, so eat and use the toilets before you go through
• Photography and video are allowed and may be posted, with no flash and nothing over 30 centimetres: no tripods, monopods or selfie sticks
• No audio guide, no map and no printed material at the Azabudai venue, which withholds a map deliberately
• Food and drink are separate everywhere: the tea house inside the Azabudai museum asks for one drink per person, and the ramen counter inside the Toyosu one is a restaurant with its own bill

What no ticket buys you

Neither ticket guarantees any individual artwork. Both venues state that works may be unavailable for crowds or maintenance and that the programme changes with the season, and the Azabudai venue adds that opening times can change with notice on its own site. If a specific room is the reason for the trip, check the venue's news page in the week before you go rather than the photograph on the booking card, which may be years old.

The comparison this page will not make

We have not priced these against the digital art venues in Osaka or Kyoto, because the tickets are not interchangeable and the fares move independently. What is worth saying is that a Tokyo visitor deciding between these two and a high view of the city is choosing between two different kinds of evening, and the fares are closer than they look: the Skytree tickets page starts at less than half the figure at the top of this page.

Buy the Toyosu Entrance Pass from the venue's own store, for the first slot of the morning, on a date outside the autumn peak if your calendar allows it. It is the cheapest route to the more memorable of the two museums, it is the only seller that can move your date afterwards, and the early slot is the difference between walking through the water rooms and queueing in them.

Three things change that. If your dates might move, buy the guided option instead and accept the premium, because it is the only version on this page you can cancel outright. If you are staying in Minato City or Roppongi, buy the Azabudai pass and save yourself eighty minutes of travel.

And if the day is already fixed around something else, take the priority pass at $77.80 (¥12,000) at whichever venue you have chosen, which is a lot of money for the right to be late but is cheaper than a wasted booking. Where either visit fits in a full route is worked through on the three-day itinerary.